Products purchased online can be returned with the following terms and conditions:

JUTA SETIA ENTERPRISE

The General Online Terms and Conditions (“General Terms”) of jutasetia.com (“Online
Store” or “Website”) shall apply exclusively to the agreements concluded by us in the version
which was valid at the time of the conclusion of transactions between us and the Customer. We
shall (i) reserve the express right to make the necessary modifications to the General Terms;
and (ii) oppose any regulations in opposition hereto.
The respective current version of the General Terms can be viewed under the key word
‘General Online Terms and Conditions’. During the ordering procedure, the Customer will
receive continuous options to inspect, print out or store the General Terms. Upon conclusion of
the transaction, the Customer shall be deemed to accept the General Terms.
In the event, ordering procedures or any other matters requires verbal collateral agreement; it
must be documented on a continuous data carrier, such as an email. All modifications to the
General Terms, including this clause, as well as agreements on delivery deadlines and dates,
are also subject to our written confirmation.

LEGAL INFORMATION
The web site is owned and operated by JUTA SETIA ENTERPRISE (“JUTA SETIA
ENTERPRISE.com or “us”).
Unless otherwise noted, all content posted on the web site is:
Copyright ©2024 JUTA SETIA ENTERPRISE
The web site in its entirety, including all content and design featured, including images, pictures,
artwork, graphics, photography, text, and the like, and all rights therein, including copyrights,
trademarks and/or other intellectual property, are owned, controlled, or licensed by JUTA SETIA
ENTERPRISE and its affiliates.

USE OF THE WEB SITE
The contents of the Website and the Website as a whole are intended solely for your personal
and non-commercial use. It is prohibited to use the Website and/or any content posted therein
for any purpose other than personal and non-commercial use without the written permission of
JUTA SETIA ENTERPRISE You are not allowed to reproduce, publicly display, modify, edit,
adapt, distribute, sell, transmit or otherwise use any of the materials or content posted therein
for any commercial purpose without the authorization from JUTA SETIA ENTERPRISE. JUTA
SETIA ENTERPRISE grants a limited, non-exclusive, restricted, non-transferable, nonsublicense-able, revocable license allowing you to electronically copy content displayed on the
Website for your personal and non-commercial use. All rights are reserved to

Notice:
In practice of good faith, while using or visiting the Website, you agree that you (i) will not
access or use the Website in any manner that could damage, disable, impair or cause undue
burden on the Website, including its host, servers, network, systems or other users; (ii) will not
attempt to interfere physically, electronically or in any way with the operation of the Website; (iii)
will not transmit any computer virus, worm, spider, Trojan horse, robot or any other automated
mechanism to access the Website and/or its servers or systems; (iv) will not engage in flooding,
spamming, mail-bombing, crashing or otherwise sending unsolicited e-mail to us or any party
associated with; (v) will not attempt to access data that is not intended for your use; (vi) will not
attempt to log on to a server, network or account belonging to JUTA SETIA ENTERPRISE that
you are not authorized to access; (vii) will not probe, scan or test the vulnerability of any system
or network related in any way to the Website under any circumstances without authorization;
(viii) will not harass in any manner or form on the Website; (ix) will not impersonate any member
of JUTA SETIA ENTERPRISE, employees of JUTA SETIA ENTERPRISE host or representative
of JUTA SETIA ENTERPRISE for any purpose; (x) will not perform any actions which is
obscene, defamatory, threatening, invasive of privacy or actions may otherwise give rise to
liability or violate any law; and (xi) will not use the Website to solicit others to join or become
members of any other commercial online service or organization.

OFFERS, ORDERS AND CONCLUSION OF TRANSACTION
The presentation of products in the Online Store does not represent a legally binding offer to
any party, but a nonbinding online catalogue. We shall exercise fair judgment to determine
whether an order will be accepted. In the event, the online order cannot be fulfilled by JUTA
SETIA ENTERPRISE, the onus falls on us to notify the respective Customer immediately by
email provided by the Customer. Please note that JUTA SETIA ENTERPRISE reserves the right
to cancel any orders without any explanation in its sole discretion.
All products selected by the Customer will be added into the “Shopping Bag” prior proceeding to
the next phase with the options to verify the correctness of his/her order. Prior concluding of
their order, the Customer is given a selection of payment options and make the necessary
checking and/or amendment of their order again.
Prior making a legally binding offer to conclude the transaction, the Customer will have to
accept the General Terms. Upon conclusion of the order, the Customer will receive an order
confirmation by e-mail, a means to notify the Customer that the order was duly transmitted.
Upon receiving confirmation the delivery of the merchandise is completed, the contract of
purchase is legally completed.

PRICING POLICY
At JUTA SETIA ENTERPRISE, we are committed to offer product on-line, service and
convenience at compelling prices. We may offer limited time promotional price campaign at our
discretion.

PRICES AND PAYMENTS
The price of the products is as per listing, however, the applicable final price payable is the total
listed price during checkout. Optional discounting does not exist unless otherwise promoted. All
additional costs, such as import sales tax, custom tax or duty shall be borne by the Customer.
The following payment modes are available:
Credit card: With this mode of payment, the Customer will be directed to the relevant page to fill
the required field, and at the time of the online purchase the amount will be reserved on the
Customer’s credit card. The credit cards will be actually debited parallel to preparing the delivery
confirmation by e-mail. Upon successful payment, the Customer will be redirected back to the
Online Store. Subsequently, the Customer will receive an email confirmation from us.
Bank Transfer: With this mode of payment, the Customer will be directed to the relevant Internet
banking page of the banking institutions selected. The required security verification will be
performed before effecting the payment to us. Upon successful payment, the Customer will be
redirected back to the Online Store. Subsequently, the Customer will receive an email
confirmation from us.
PayPal: With this mode of payment, the Customer will be directed to the PayPal payment page.
The Customer will be required to key in the relevant information required by PayPal before
effecting the payment to us. Upon successful payment, the Customer will be redirected back to
the Online Store. Subsequently, the Customer will receive an email confirmation from us.
JUTA SETIA ENTERPRISE reserves the right to include/exclude certain modes of payment at
discretion.

DELIVERIES
All products will be delivered to the shipping address provided by the Customer registered in our
database. In the event, delays or other disadvantages incurred due to incorrect information
provided by the Customer, JUTA SETIA ENTERPRISE should not be liable for those cost and liabilities associated with it.
The estimated time of arrivals of your purchases may be reasonably affected and/or extended
by various reasons, such as the weather, natural disasters, custom authorities, and other
uncontrollable factors which may render delivery extremely difficult (“Extreme Factors”) on
which JUTA SETIA ENTERPRISE has no influence. Under such circumstances, JUTA SETIA
ENTERPRISE shall notify the Customer immediately via email registered in our database. In the
case of a withdrawal by JUTA SETIA ENTERPRISE , the Customer will be reimbursed the
effected payments in the form of JUTA SETIA ENTERPRISE credit, debit or bank transfer.
Delivery charges may depend on the order quantity and delivery destination. The type of
delivery will be chosen by JUTA SETIA ENTERPRISE in its own fair judgment. All items
purchased will be delivered in normal household quantities via courier services hired/contracted
during business hours and working days.
If an item cannot be delivered from our store, we shall not be held liable for the performance of
contract. In the case of non-deliverability due to Extreme Factors, the Customer will be notified
immediately and any payments in return shall be returned in the form of JUTA SETIA
ENTERPRISE credit, debit or Bank Transfer.

RESERVATION OF TITLE
All products shall remain as the property of JUTA SETIA ENTERPRISE until the Customer has
made full payment

PURCHASE ON TRIAL
If the Customer has purchased a product, the purchased products can be returned with specific
reasonable reason within 3 days of receiving it (based on the shipping tracking). Please refer to
our Customer Service.